The Phrases That Keep Us Stuck and What to Do About Them

Words can be quite polarizing and morph into reasons why change is not necessary.  Recently, on Unpacking the Backpack, I shared some thoughts on how TTWWADI (That's the way we have always done it) can be a culture killer after revisiting a blog post I wrote in 2018. Listen on Spotify or wherever you access your favorite podcasts. You can also read the original blog post HERE. Below are some expanded thoughts on the topic, including additional research.

We often think the greatest obstacles in education are external—limited resources, shifting policies, or ever-changing standards. But sometimes, the most insidious barriers come from within. They hide in plain sight, embedded in our everyday language and mindsets. Harmless at first glance, these phrases quietly sabotage progress, limit potential, and preserve the status quo. If we want to transform education in meaningful ways, we must start by confronting the words that hold us back.

These phrases are more than just words—they're warning signs of fixed mindsets, low expectations, and a resistance to change. Left unchecked, they become part of the culture, quietly influencing decisions, limiting innovation, and undermining student success. To create schools that are responsive, equitable, and future-ready, we must identify and challenge the language that sustains outdated practices. Below are six of the most dangerous phrases heard in schools—and why they must be replaced with a mindset of growth, possibility, and purpose.

1. "That's the way we've always done it."

Why it's dangerous: This mindset resists change, stifles innovation, and prioritizes tradition over effectiveness. It discourages educators from examining whether practices are meeting current student needs or aligning with modern research.

2. "These kids can't..."

Why it's dangerous: This phrase reflects deficit thinking and lowers expectations. It places limits on student potential based on assumptions about background, behavior, or ability—often reinforcing systemic inequities. 

3. "We tried that already."

Why it's dangerous: Often used to dismiss ideas without evaluating whether they were implemented effectively or supported over time. Innovation requires iteration, adaptation, and reflection—not one-time trials.

4. "It’s not my job."

Why it's dangerous: This mindset erodes collective responsibility. In successful schools, everyone plays a role in student success—whether it's academic support, behavior management, or cultural responsiveness.

5. "They’re just not motivated."

Why it's dangerous: It shifts the blame to students instead of examining how learning experiences might lack relevance, challenge, or support. It ignores the educator's role in creating engaging and meaningful learning environments.

6. "That won't work with our kids."

Why it's dangerous: This phrase shuts down evidence-based practices by presuming local exceptionalism. It dismisses research and replicable strategies without trying to adapt them to fit the context.

Overcoming these limiting phrases begins with cultivating a growth mindset among educators and leaders. Dweck (2006) emphasizes that when educators believe all students can grow with effort and support, they are more likely to implement equitable and innovative practices. This shift requires professional learning environments where reflective dialogue, data-enhanced decision-making, and collective efficacy are prioritized. As Hattie (2012) found, collective teacher efficacy—when educators believe in their shared ability to positively affect students—has one of the highest effect sizes on student achievement. Eliminating phrases that reflect doubt, blame, or resignation helps create a culture where high expectations and continuous improvement are the norm.

Intentional leadership also plays a crucial role in disrupting these harmful narratives. Leithwood, Harris, and Hopkins (2020) argue that transformational leadership—marked by vision-setting, fostering collaboration, and challenging the status quo—is key to school improvement. Leaders who model curiosity, openness to feedback, and a willingness to challenge traditional norms help create conditions where innovation thrives. By replacing passive or defeatist language with solution-oriented thinking, schools become learning organizations where students and staff alike are empowered to take risks, grow, and succeed.

Dweck, C. S. (2006). Mindset: The new psychology of success. Random House.

Hattie, J. (2012). Visible learning for teachers: Maximizing impact on learning. Routledge.

Leithwood, K., Harris, A., & Hopkins, D. (2020). Seven strong claims about successful school leadership revisited. School Leadership & Management, 40(1), 5–22.

5 Steps to Involve Students in Transformation Efforts

In my early days as an administrator, I thought that a positive school culture was one where strict rules were created and consistently enforced to keep students focused on learning. I believed that the more control I could exert over the environment, the better the results. There was not much flexibility in terms of the structure of the day and what students were “allowed” to do. The end result was either compliance or outright defiance. Those who were compliant were celebrated, while those who were defiant were disciplined accordingly.

I can look back on this early time in my administrative career and see how naïve I was. I now realize that the most significant piece to the change and transformation process is our students. This most important stakeholder group is often left out of the conversation.

So what are the secrets to transforming school culture? Below are some ideas.

1. Make it a student-centered process. The first step is to involve students in the process of creating a positive school culture. This means giving them a voice and a platform to share their ideas. It also means listening to their concerns and taking their feedback seriously.
2. Give up control. This can be a difficult one for many administrators, but it is essential if we want to create a truly student-centered culture. We need to be willing to let go of some of our control and empower students to make decisions about their own learning.
3. Respect their ideas. When students share their ideas, we need to take them seriously. We need to listen to their concerns and be open to new ways of doing things. We also need to be respectful of their opinions, even if we don't agree with them.
4. Implement their ideas. Once we have listened to students and taken their feedback into account, we need to be willing to implement their ideas. This means making changes to our policies, procedures, and practices. It also means giving students the resources they need to make their ideas a reality.
5. Get out of the way. Once we have implemented students' ideas, we need to get out of the way and let them take ownership of their learning. This means giving them the freedom to make mistakes and learn from them. It also means providing them with the support they need to succeed.

Transforming school culture is not easy, but it is possible. By following these steps, we can create a learning environment where students feel empowered and engaged. To gain deeper insight and strategies on how to make this a reality be sure to check out Digital Leadership and Disruptive Thinking. 

Leading Through Windows and Mirrors

There is no shortage of ways to reflect on how we lead in an effort to initiate and sustain change. Culture is everything. Establishing and maintaining relationships is paramount, which Is why I detailed research-based ways to improve morale in a previous post and in Digital Leadership. Another way to help ensure success in this area is to hold ourselves accountable through a self-efficacy lens. Windows and mirrors can be incredible metaphors when it comes to effective leadership.   The essence of leaders who embrace this concept is crediting others for success and taking responsibility when things don’t go right. If mistakes occur, and they will, they are of the belief that it is their fault. Such leaders believe it is their fault if mishaps happen on their watch. We can refer to this as leading with a mirror in hand and looking out the window to see what matters most. 

In Good to Great, Jim Collins shares the following:

Great leaders look out the window to apportion credit to factors outside themselves when things go well (and if they cannot find a specific person or event to give credit to, they credit good luck). At the same time, they look in the mirror to apportion responsibility, never blaming bad luck when things go poorly.

 Windows and mirrors can be powerful leadership tools.

 As you reflect on your practice, consider the following:

• Do my actions inspire change?
• Do I lift others up?
• Am I open to feedback?
• Do I seek opportunities to grow?
• Do I seek the input of others when making certain decisions?

Peer through a window and see who is most responsible for implementing and leading change that results in improved outcomes. The collective is bigger and more influential than one person. Be proactive when it comes to eliciting praise so that proper credit is given to those who are playing their part to ensure success for the system. It is essential to understand each other’s strengths and weaknesses and give credit accordingly where success is achieved (Brock et al., 2017). In the end, this will pay dividends not only for overall morale but also for your reputation as a leader. 

When something doesn’t go right or as planned, take a look in the mirror to own the outcome. Trust erodes when others are blamed publicly. Research has found that people are reluctant to admit they have failed because of a general desire to avoid negative social evaluation and disapproval from others (Leary, 2007). The buck stops with the leader, plain and simple. Without trust, there is no relationship. Without relationships, no real, meaningful change will occur. If the leadership team or staff falters, look in the mirror and reflect on what you, as the leader, could have done differently. Then pick your people up and begin anew. If an individual(s) is the cause of a problem, speak with them directly behind closed doors to rectify the issue. 

Leading through windows and mirrors can develop more humility and empathy, which will serve you well as you strive to support your staff. Both of these attributes are integral in developing relationships that underpin culture and are also necessary for leading change.  

Brock, S.E., McAliney, P.J., Ma, C.H. and Sen, A. (2017), "Toward more practical measurement of teamwork skills", Journal of Workplace Learning, 29 (2): 124-133.

Leary, M.R. (2007).  Motivational and emotional aspects of the self. Annual Review of Psychology. 58(1):317–344.

Boost Morale with These Simple Strategies

Morale can best be defined as the confidence, enthusiasm, and discipline of a person or group at a particular time. Thriving cultures that produce results make every effort to keep this on the positive side. However, this is easier said than done. While the pandemic has undoubtedly played a monumental role in decreasing morale, other factors continuously play a role, such as leadership, mandates, lack of time, systems that are in place, a toxic culture, inadequate pay, or trying to maintain a work-life balance. No matter the cause, it’s up to the leader and their team to constantly be proactive to combat low morale.

Below are some simple strategies that you can use immediately and long-term, many of which are research-based.

Pile on the positive feedback

Sometimes there is never enough of a good thing when it comes to building up culture. Research has shown that feedback is vital in establishing good relations as it can enhance relationships, strengthen loyalty and commitment, and increase morale (Smith, 2009). When it comes to feedback, make sure it is timely, specific, practical, facilitated in a positive manner, and is a dialogue as opposed to a monologue. Actively look for opportunities to provide feedback through diverse means such as phone calls, paper notes, technology, and face-to-face conversations.

Actively inquire about how people are feeling

While this might seem like a no-brainer, it is not easy at times to know how people really feel unless diligent efforts are made to find out. Listening is one of the best tools that can be leveraged to gather crucial information on the pulse of a culture. Creating a roundtable for staff to share what is on their mind is another solid option, but digital forms that allow anonymous responses could very well be the best route.

Provide autonomy

Micro-managing never ends well. Using self-determination theory (Deci & Ryan, 2008), a study involving 735 workers was conducted to examine autonomy's impact on overall morale. Results revealed that work motivation was significantly related to both intraindividual (global motivation) and contextual factors (organizational support and supervisor autonomy support). It can be concluded that perceived organizational support and work autonomous motivation was positively related to work satisfaction (Gillet et al., 2013). As a principal, I created the Professional Growth Period (PGP) to grant unconditional autonomy to my staff.

Gift appropriate rewards 

The key word above is appropriate. While I am a massive proponent of intrinsic means to improve motivation, that does not mean we cannot leverage extrinsic rewards as a means to boost morale. Examples include release time, professional learning opportunities off-site, a premium parking spot, tickets to school events, books, and school supplies. If you really want to boost morale, try eliminating as many after-school meetings as possible. The bottom line is that people want to be recognized, but morale will be most positively impacted by using authentic rewards that your staff value and do not see as disingenuous (White, 2014).

Celebrate publicly

It is hard to argue the fact that people want to have some semblance of fun and feel appreciated. A study using a large email survey of managers found overwhelming support for having fun in the workplace. Respondents reported that having a fun work environment will increase the levels of enthusiasm, satisfaction, creativity, communications among staff and enhanced feelings of group cohesiveness (Ford et al., 2004). Some schools have large-scale team-building events both on and off-site. If you go this route, elicit feedback from staff on what options they think will be best. You can also share stories across social media as a way to share successes more broadly, something I dive into deeply in Digital Leadership. 

Sustaining and improving outcomes relies on good morale. It also plays a pivotal role in retaining our most precious people…those who commit themselves to serve kids.

Deci, E. & Ryan, R. (1994) Promoting Self‐determined Education, Scandinavian Journal of Educational Research, 38:1, 3-14.

Ford, R.C., Newstrom, J.W. and McLaughlin, F.S. (2004), "Making workplace fun more functional", Industrial and Commercial Training, Vol. 36 No. 3, pp. 117-120.

Gillet, N., Gagné, M., Sauvagère, S. & Fouquereau, E. (2013) The role of supervisor autonomy support, organizational support, and autonomous and controlled motivation in predicting employees' satisfaction and turnover intentions, European Journal of Work and Organizational Psychology, 22:4, 450-460.

Smith, D. C. (2008). Teaching Managers To Relate: Using Feedback To Bolster Commitment And Morale. Journal of Diversity Management (JDM), 3(3), 7–12.

White, P. (2014), "Improving staff morale through authentic appreciation", Development and Learning in Organizations, Vol. 28 No. 5, pp. 17-20.

Leading Difficult Personalities

While there are many challenging aspects when it comes to leadership, one that typically rises to the top is dealing with difficult personalities.  As the saying goes, it’s typically the 1% that gives you 99% of the problems.  Some people might take offense to the previous statement.  Still, if you read it carefully, it sends a powerful message that most people possess a personality that is open to aspects we hold dear, such as collaboration, communication, innovation, and other elements essential for change.  The reality, though, is that some personalities represent an entrenched mindset that is fixed.  While this can be frustrating, we must remember that they are people.  John Kenworthy provides an important reminder:

Yes, they come in all shapes and sizes, races, genders, and from all backgrounds, and they share two things in common: The first important thing they all have in common is that they are all “people”.  We are dealing here with human beings.  And we know from neuroscience that human beings share very much more in common in what drives them and causes these behaviors.  The second thing they have in common is you.  If you’re reading or listening to this, then you have one or more people in your life whom you find difficult, and you want to know how to lead them or simply deal with them.

Difficult personalities can represent energy vampires where all your time, patience, and resources are sucked out trying to deal with them.  The key is to separate the personality from the person as a way to unearth what the underlying problem might be.  Below are some ideas that can help you tackle these challenges constructively. 

Identify the cause of the issue(s)

There is always a trigger or reason for a problematic personality.  Whatever that might be, discovering the root cause is essential to proactively address the situation so that it doesn’t further impact the culture of your school or district.  Try employing an empathetic lens, as difficult as this might be, to try to uncover the cause of the problem. 

Keep Your Cool

While this is often easier said than done, allowing the difficult personality to get the best of you can have a domino effect that negatively impacts the rest of your staff.  Begin by staying calm and avoid getting defensive.  Listen as opposed to reacting as this process will take time.  Preparing for any conversation before communicating with a difficult personality is also an excellent practice.  If possible, do this in a private setting face-to-face.  In the event that the meeting begins to veer out of control, table it for another time.  

Leverage supports 

After identifying the issue and having a direct conversation with the person who possesses a difficult personality, it is crucial to know when and how to leverage available supports to ameliorate the situation.  Seek out perspectives from unbiased colleagues, reach out to other leaders for advice, or research how other fields address these same issues.  Asking for help is a sign of strength, not weakness.  In the end, the simple task of leveraging supports can be the best tool you have to fix the issue. 

Understand when enough is enough 

While the best course of action is to treat people fairly and with respect as a means to root out the difficult personality, the fact remains that this might not work.  At this point, you might need to refer the issue to your respective boss or use the contract for disciplinary purposes.  As a principal, this was the worst part of my job, but in some instances, it was unavoidable. 

Dealing with difficult personalities doesn’t just fall on administrators.  All educators, at some point, find themselves in a situation where issues with colleagues have to be resolved as they represent a challenge to the overall culture.  The same advice above can be leveraged so that the energy vampires don’t succeed.  While not easy or comfortable, dealing with difficult personalities is all of our responsibility. 

Experience Can Be the Best Teacher

The earliest known version of the proverb that serves as the title for this post is attributed to Julius Caesar.  You might have noticed that I tweaked it a little bit by replacing “is” with “can” to prove a point in a little bit. While knowledge is undoubtedly essential, the act of using it effectively to implement shared and individual goals is what truly matters.  Through experience, we hone our craft and grow. At least, this is what the end goal should be if we are to learn from it to continually get better. 

I vividly remember an experience a few years back that radically changed my trajectory as a facilitator of learning. During a breakout session at a large national conference, I had a packed room, which is something most presenters yearn for, and I was no different.  Since I was relatively new in this space, I reverted to what I was comfortable with and talked at them for seventy minutes. Quite frankly, my thinking was that this is what they actually wanted at a conference.  In my mind, I was doing exceptionally well as only a few people left during the session.  When it was all over, I felt pretty good.

Later that evening, I pulled up Twitter to see if there was any chatter about my session. At the time, I wish I hadn’t, as I got skewered by numerous attendees. In a nutshell, I was told that I talked at them the entire time, provided no opportunities for discourse, and didn’t allow for needed reflection on the concepts presented.  As much as the critical feedback stung, it became a catalyst for my growth in the professional learning space. I had veered away from the strategies that I had championed as a principal with my staff and needed to make concerted efforts to increase agency across any type of session I facilitated.  In this case, experience was the best teacher, but only because I acted on feedback in order to grow. 

Experience can be the best teacher when it leads to:

• Construction of new knowledge
• Reflection to improve 
• Openness to and acting on feedback 
• Seeking out different perspectives
• Regularly engaging in opportunities to improve 
• Knowing that growth is a never-ending journey

As the saying goes, experience is the best teacher. This isn’t necessarily true, although it can be if the outcomes listed above are embraced.  It is critical that we reflect on our experience and continually grow. Doing something the same way for twenty years doesn’t mean someone is effective. If our practice doesn’t change or improve, then experience doesn’t mean very much.  

Student Success Relies on Future-Proofing Learning

Imagine if we all had a crystal ball? It sure would have come in handy prior to the pandemic. What if I told you that we might have actually had one in the form of a retro animated series that aired over fifty years ago that predicted some modern technological innovations? Below is how I opened Disruptive Thinking in Our Classrooms:

One of my favorite shows as a kid was The Jetsons. Even though it only aired for one season in the 1960s, I got my fill thanks to non-stop reruns throughout my childhood. For those who have not seen the show, it focuses on a futuristic family residing in Orbit City, whose architecture looks like it was invented by Google with all the living residences and businesses raised on adjustable col­umns high above the ground. The entire series revolved around the family’s life one hundred years into the future assisted by labor-saving technologies that often broke down in humorous ways. 

The Jetsons provided us with a glimpse into what society could look like one day and inspired people young and old to dream about the future. Some of the show’s bold predictions actually came true, includ­ing video conferencing, robots, smartwatches, drones, jetpacks, holo­grams, and automated homes. Other inventions are within our grasp such as flying cars, driverless vehicles, and computers so powerful they have the operating capacity of the human brain.  Things are moving fast in our world. In the words of the wise Ferris Bueller, “Life moves pretty fast. If you don’t stop and look around once in a while you could miss it.” This is spot-on advice to keep in mind as we enter further into our own Jetsons moment.

Life sure does move fast. Even before the pandemic, it was difficult, if not near impossible, to keep up with all the exponential change as a result of the 4th Industrial Revolution. The “Jetsons moment” has become engrained in our lives no matter where we live or work. In a short period of time, we have seen innovative companies such as Uber, Lyft, Vrbo, DoorDash, and Robinhood disrupt many traditional service areas.  While there might be a consistent focus on disruption now, the fact remains that it is not new and has been impacting the world since the beginning of time.  A ride through Epcot’s Spaceship Earth shows how papyrus paper, the printing press, television, and the first home computer not only disrupted but revolutionized the world.  

Exponential change is the new normal. To adequately prepare students, the key is to future-proof learning, so they are always ready for whatever faces them. While this might seem like a stretch or even impossible, I assure you it’s not. Here is how to begin:

• Develop higher-order thinking through scaffolded questions and tasks
• Authentic application of knowledge and concepts in connection with real-world problems.
• Purposeful use of tech-driven by the learner
• Equity and cognitive flexibility through personalization
• Learning environments that reflect current (and future) contexts

Creating a classroom culture that empowers students to replace conventional ideas with innovative solutions to authentic problems can lead to prosperity in a bold new world. Disruption is here to stay, thus the need to future-proof learning. Disruptive thinking is the way to get there. To learn more, get your copy of my new book on Amazon.

6 Ways to Improve Professional Learning

No matter your position in education, you have gone through some form of professional development. In many cases, the act of being “developed” comes in a variety of standard types such as workshops, mandated PD days, presentations, conferences, book studies, or keynotes. Many of these are often the one and done variety or conducted in a drive-by manner. Now, don’t get me wrong; some educators find value in the experiences I have outlined above and have gone on to change their respective practice for the better. However, I would say an equal amount have found little to no benefit. The bottom line is that all educators yearn for quality professional learning as opposed to development that leads to sustained improvements in teaching, learning, and leadership. The image below from Katie Martin sums up nicely what educators want out of professional learning. 

Image Credit

So where is the disconnect when looking at the typical professional development offerings? Some recent research provides great insight into this issue (Darling et al., 2017):

Research has noted that many professional development initiatives appear ineffective in supporting changes in teachers’ practices and student learning. Accordingly, we set out to discover the features of effective professional development. We define effective PD as structured professional learning that results in changes to teacher practices and improvements in student learning outcomes. Through a review of 35 studies, we found seven widely shared features of effective professional development. Such professional development:

1. Is content focused
2. Incorporates active learning, utilizing adult learning theory
3. Supports collaboration, typically in job-embedded contexts
4. Uses models and modeling of effective practice
5. Provides coaching and expert support
6. Offers opportunities for feedback and reflection
7. Is of sustained duration 

The same focus areas listed above apply to people in leadership positions just as much as teachers, as supported by research. Leaders need consistent support and feedback on all aspects of the position to continually grow and improve, but the most emphasis should be on issues related to instructional leadership that leads to pedagogical change.

Over the years, I have been blessed to be a part of several long-term professional learning projects in schools and districts across the United States. Even though each project is different, each contains an assortment of classroom observations, strategic planning, coaching, and loads of feedback. Through each experience, I open myself to learn, unlearn, and relearn with the educators that I am working with shoulder to shoulder in the trenches. Below are a few lessons learned.

Model what you expect

Adult learners don’t like to be spoken at. Many want to see what a strategy actually looks like in practice and then have the time to apply it. The also really want to see how it can be successfully implanted when aligned with the realities they face. A focus on the why might get educators all excited, but that typically fades when they need more of the how in terms of what the strategy actually looks like in practice. After you model, give people time to apply what they have learned.

Share exemplars

I am always asked for examples of innovative practices in action and what they look like at various grade levels. It is important for many educators to see success through the lens of their peers. By doing so, the task of change becomes more doable in the eyes of those engaged in the professional learning experience. Thanks to being in different schools each week, I have been able to curate so many artifacts that are then used to help others see how a strategy or idea has been implemented successfully (especially from Wells Elementary). Once an exemplar is shared, give educators time to reflect and then plan their activities.

Feedback and more feedback 

Virtually every educator wants feedback, and when delivered the right way, it can lead to powerful improvements to practice. When it comes to ongoing support in the form of job-embedded coaching, timeliness and specificity are critical in the eyes of the receiver. During year two of my continuing work with Wells Elementary, the administrative team asked me to develop videos for each grade level. For example, after conducting walk-throughs of all third-grade teachers time was built into the schedule for me to create a video emphasizing commendations and areas for growth. By the end of the day, six different videos were reviewed by the teachers during grade-level meetings. The goal was then to act on the feedback prior to my next visit.  Always make time for feedback.

Get Creative 

Doing the same old thing the same old way becomes boring not only for those engaged in professional learning but also for the facilitator. That’s why I am always open to ideas from the schools and districts I work with to spice it up. Recently Cheryl Fisher, the principal of Wells Elementary, asked me to create a scavenger hunt. I am so glad she did, as it was a huge success. Here is some more context. The school opened up three years ago, and I have been engaged with them since the beginning.

In an effort to differentiate on this particular day, I was to work with all first-year teachers. After a hands-on workshop with time to reflect and apply what had been learned, I sent them all on a digital scavenger hunt using Goosechase. Several missions were developed where they had to go find evidence of the practice being implemented by one of their peers. Not only did they have a blast, but also we were all able to see how innovative methods have become the standard at this school. Getting creative with professional learning will take a little time on your part, but in the end, it is worth it.

Add some personalization

There is nothing better in my opinion than putting teachers and administrators in charge of their professional learning. I see personalization as a move from “what” to “who” to emphasize a shift to ownership on the part of the educator. For example, I have been working this year with the Corinth School District in Mississippi in a job-embedded coaching role. After spending an entire day visiting classrooms and providing feedback, I then empowered the teachers and administrators to collaboratively plan out their next day with me based on agreed focus areas.

When I was the principal at New Milford High School, I created the Professional Growth Period (PGP). By giving my teachers time during the school day, I let them choose their own path and pace to work on innovative practices. Feedback on what they had accomplished was provided at each end of year conference. In the end, I gave up my time to cover duties, so my teachers could learn.

Time 

Time is critical to success, no matter what professional learning pathway is pursued. As you think about what you want to accomplish in your school, organization, or district, think carefully about how time will be provided. As you have seen above, time is a crucial element in each strategy above.

When it comes to professional learning, either advocate for what you feel you need and deserve, or work to create the types of experiences that educators will find value in.

Darling-Hammond, L., Hyler, M. E., Gardner, M., & Espinoza, D. (2017). Effective teacher professional development. Palo Alto, CA: Learning Policy Institute.

Bringing Out the Best in Others

It’s no secret that great cultures bring out the best in people and in turn, this leads to systemwide success. Success is a fickle thing, though. There might be specific indicators that are used to quantify whether an organization is good or even great, but there is no set recipe that I know of as to how to accomplish this feat. What I do know is that it is not the result of one person or department. When change happens and leads to improved outcomes, it is the result of the collective. One person, however, can be the catalyst for this type of change through a variety of strategies that empower the masses to be more than they feel they can be. Lolly Daskal outlines eight realistic ways to bring out the best in people you either work with or serve.

1. Appraise them carefully
2. Model the way
3. Believe in their success
4. Provide feedback
5. Give them power
6. Offer public praise
7. Give autonomy
8. Lead from within

The above advice is spot on and can serve both teachers with their students and administrators with their staff. Each strategy leads into some much more significant elements of school culture. Thus, I decided to create an acronym that outlines how to bring out the best in others.

Belief
Empathy
Selflessness
Trust

Belief is a superpower, in my opinion. Empowering others to believe in something bigger than themselves leads to the embracement of new ideas and strategies. Without it, the chances of implementing and sustaining change are net to zero. Belief in our learners also goes a long way to getting them to willingly engage in more challenging thinking and application of learning.

Empathy means, quite simply, showing to others that you genuinely understand what they are going through. It is vital for us to imagine ourselves in the position of our students, staff, and community members. This gives us a better perspective on the challenges and feelings of those we are tasked to serve. Better, more informed decisions can result from “walking in the shoes” of those who will be most impacted by the choices that we make. A culture of excellence is created through relationships built on trust and sustained through empathy.

Selflessness means putting others before yourself through both talk and actions. It is about helping those around us or within our care and not looking for any type of favor to be returned or recognition. The messages sent through selfless behaviors build people up in more ways than you will ever know. By selflessly serving others, a culture of respect and admiration will be created. Even if you are in a position to hold others accountable, remember that you are just as accountable to them. Selfish behaviors, on the other hand, do everything but bring out the best in others. Nobody is willing to give themselves up or work harder for someone who is only about themselves.

Trust might be the most critical element when it comes to bringing out the best in others. In the words of Brian Racy, “The glue that holds all relationships together — including the relationship between the leader and the led — is trust, and trust is based on integrity.” Without trust, there is no relationship. If there is no relationship, no real learning or change will occur. It is critical to reflect on how we not only improve but also develop trust in and with the people with whom we work.

As you reflect on your role as either an administrator or teacher, think about how your actions bring out the best in staff and students respectively. More importantly, where is there an opportunity for growth?

10 Ways to Empower Educators

What motivates you to be your best, take risks, and seek out opportunities to improve?  I’d be willing to wager that there are an array of responses you would give to this question. As such, I am going to try to sum it all up with one word or concept, depending on how you look at the actions that create this feeling.  Empowerment is the secret sauce.  I genuinely believe that you get more out of people by building them up as opposed to knocking them down. I love the following quote from Laura Garnett:

Leadership is shifting from telling everyone what to do to empowering others to come up with the best and brightest ideas that have either never been thought of before or implemented and acted upon in a respective environment. It’s about caring for and instilling a sense of belief in others that leads to greater confidence in one’s abilities as well as the place where he/she works or learns. This is how you empower people to be their best.

Empowerment isn’t just about making people feel good but more importantly valued.  It’s in this state where a vision, mission, and goals can actually become a reality as there is a unified desire to succeed.  Consider this from Brian Tracy:

Once you empower people by learning how to motivate and inspire them, they will want to work with you to help you achieve your goals in everything you do. Your ability to enlist the knowledge, energy, and resources of others enables you to become a multiplication sign, to leverage yourself so that you accomplish far more than the average person and in a considerably shorter period of time. 

So how can you empower others? It’s not as hard as you think. Below are some simple ways to create a culture of empowerment:

• Be present during conversations (eye contact, body language, devices away)
• Provide timely, meaningful, and specific feedback
• Say thank you when the opportunity arises
• Distribute praise equitably and away from yourself
• Model what you expect
• Speak less and listen more
• Provide the autonomy to take risks
• When making decisions utilize consensus as much as possible
• Exhibit sincerity when complimenting others
• Co-develop professional learning opportunities that best meet the needs of all

Never underestimate the impact that the above strategies can have.  Consider this thought from Archie Snowden:

To empower someone is to give them the means to achieve something.” It makes them stronger and more confident, ready to take control of their life and to also be an advocate for themselves. 

In the end, it is all about giving the people you work with (educators) or for (learners) a greater sense of purpose in what they do.

Education for the 4th Industrial Revolution

“Don’t prepare kids for something. Prepare them for anything!”

I remember a world without the Internet, smart devices, mobile phones, 3D printers, and 4K televisions sets. After all, this was the world that many of us grew up in. There was an abundance of playing outside, reading, walking around the mall, going to the movies, and talking on the phone. Sure, we had our technology at the time, which now seems quite archaic compared to even the most rudimentary devices of today.  However, we were not connected even in the slightest bit when compared to the present. Rotary phones and face-to-face were the main, and really only viable, options available. Little did we know that we were in the midst of the 3rd Industrial Revolution and the dawn of the computer age was upon us. Disruptive change was upon us; we just didn’t know it back then.

Whether you like it or not, we are in the midst of the 4th Industrial Revolution and have been so for many years.  It has and will continue to, fundamentally change the way we engage with each other, work, and go through life. It is exhilarating as it is terrifying.  Take this view from the World Economic Forum:

We stand on the brink of a technological revolution that will fundamentally alter the way we live, work, and relate to one another. In its scale, scope, and complexity, the transformation will be unlike anything humankind has experienced before. We do not yet know just how it will unfold, but one thing is clear: the response to it must be integrated and comprehensive, involving all stakeholders of the global polity, from the public and private sectors to academia and civil society.

Tom Murray and I presented a call to action, highlighting the need to transform teaching, learning, and leadership in Learning Transformed to meet the demands and challenges inherent in the 4th Industrial Revolution.  In the updated edition of Digital Leadership, I took it a step further.  Improving upon and then building pedagogical capacity in ways that align to the competencies that our learners will need in a world that is almost impossible to predict is critical.   Rest assured, it is not as arduous an endeavor as you might think. The key to future-proofing education, and learning, for that matter, is to empower students to think and construct new knowledge while simultaneously having them apply what they have learned in relevant ways. More specifically, education has to prepare kids to be competent in the following areas:

• Critical thinking and real-world problem solving
• Relationship building (inter and intra-personal)
• Digital awareness and use
• Career and job-specific requirements

So where to begin?  For starters, it is vital to get everyone on the same page. The Rigor Relevance Framework provides the common vision, language, and expectations to help learners develop the competencies to succeed in the 4th Industrial Revolution. For more detailed information, you can view a series of posts on the framework HERE.

Now more than ever, the importance of education cannot be overstated. However, things do need to change at scale.  The status quo cannot be tolerated.  If schools continue down the same path as they have for decades, two things will happen. In one possible scenario, our students could begin to abandon them as they will find more relevant and applicable programs and information online.  The more likely outcome though is that they will not be adequately prepared for the new world of work.  In either case, both of these should be viewed as unacceptable.  Challenging the mantra of TTWWADI (that’s the way we’ve always done it) requires both a bold and fearless educator.  The good news is that we have many of these people in our schools. 

One thing I have learned from hundreds of classroom coaching visits each year is that innovative practices are present. I have been so inspired by teachers and administrators who have begun to embrace different and better pedagogical techniques aligned to the competencies listed above while also improving outcomes in the process.  The challenge is moving practices that prepare kids to succeed in the 4th Industrial Revolution from obscurity to more mainstream.  We must not be satisfied with isolated pockets of excellence. Even though they represent a great starting point and should be celebrated, it is essential to remember that every learner deserves excellence. 

Will the learners in your school be ready?

Lead in the Now

“When you finally let go of the past, something better comes along.” – Anonymous

There are many reasons why we tend to fall back on what we are either comfortable with or have always done.  For one, comfort tends to be the enemy of growth.  In other cases, the fear of failure of the unknown can derail us from taking the needed risks to implement new and better ideas.  Then there is the most dangerous view in education that the way we have always done it is the best way.  One last factor has to do with our experiences.  We tend to teach the way we were taught and lead the way we were led and, in a sense, become victims of our past. My point here is that change can be hard, confusing, scary, and unpredictable.  None of these reasons should stop anyone from doing what’s best for kids.

With changing times, continuous reflection and learning are needed in order to move schools forward now.  As I have said over and over again, the world is changing. Jobs are changing. Expectations are changing.  As such, teaching, learning, and leadership must change if growth and improvement are the goals.  It requires all leaders, regardless of title, to seek out answers to crucial questions that can pave the way for innovative ideas aimed at improving outcomes for all learners while fostering better relationships with stakeholders.  The image below can help you get started with this process.

I am not implying that we throw out the baby with the bathwater, but instead work to do what we already do, better. Here is where the Pillars of Digital Leadership come into play.  

Each of the seven outlined below are either embedded components of school culture or an element of professional practice that leaders already focus on (or should be). Innovation in education is, in many cases, not an entirely new idea, but instead doing what we already do better. Let’s look at these Pillars and ways that we can lead in the now:

Student engagement, learning, and outcomes: We cannot expect to see increases in achievement if students are not learning. Students who are not engaged are not likely to be learning. Engagement is not a silver bullet, though. Students need to be empowered to think at the higher levels of cognition while applying what has been learned in relevant contexts. Leaders need to understand that schools should reflect real life and allow learners the opportunity to use real-world tools to do real-world work. As technology changes, so must pedagogy, especially assessment and feedback. Leaders should always be looking to improve instructional design and establishing accountability protocols to ensure efficacy in digital learning. 

Innovative learning spaces and environments: Would you want to learn under the same conditions as your students do, or in similar spaces? More often than not, the answer is no. Research has shown the positive impact that innovative spaces can have on learning outcomes. Leaders must begin to establish a vision and strategic plan to create classrooms and buildings that are more reflective of the real world while empowering learners to use technology in powerful ways through either personalized or blended strategies and increased access in the form of BYOD or 1:1. 

Professional learning:  Research has shown, and continues to show, that job-embedded, ongoing professional learning results in improved learning outcomes.  This needs to be prioritized. Additionally, leaders need and should want access to the latest trends, research, and ideas in the field. With the continual evolution of digital tools and increasing connectivity, schools can no longer be silos of information. All educators can now form their own Personal Learning Network (PLN) to meet their diverse learning needs; acquire resources; access knowledge; receive feedback; connect with experts in the field of education as well as practitioners; and discuss proven strategies to improve teaching, learning, and leadership. Digital leadership also compels educators to create more personalized learning pathways for adults during the school day and year. 

Communication: You will not find an effective leader who is not an effective communicator. Leaders can now provide stakeholders with relevant information in real time through a variety of devices by meeting them where they are. No longer do static, one-way methods such as newsletters and websites suffice.  A variety of types of information can be communicated through various tools and simple implementation strategies to create a more transparent culture. 

Public relations: If you don’t tell your story, someone else will, and more often than not, another’s version will not be the one you want to be told. Leaders need to become the storyteller-in-chief. Leaders can use free social media tools to form a positive public relations platform and become the de facto news source for their school or district. It is time to change the narrative by sharing all of the positives that happen in schools every day to create a much-needed level of transparency in an age of negative rhetoric toward education. 

Branding: This is how your school or district is defined. It is not something that you want to leave up to others. Businesses have long understood the value of the brand and its impact on current and potential consumers. Leaders can leverage social media to create a positive brand presence that emphasizes the positive aspects of school culture, increases community pride, and helps to attract/retain families looking for a place to send their children to school. Tell your story, build powerful relationships in the process, and empower learning with a brandED mindset. 

Opportunity: It is vital for leaders to consistently seek out ways to improve existing programs, resources, and professional learning opportunities.  It requires a commitment to leverage connections made through technology to take advantage of increased opportunities to make improvements across multiple areas of school culture. The other six pillars connect and work together to bring about unprecedented opportunities that would otherwise be impossible, such as securing donations, resources, authentic learning experiences for students, and mutually beneficial partnerships. As Milton Berle says, "If opportunity doesn't knock, build a door."

In the updated edition of Digital Leadership, I take readers on a deep dive into each pillar while providing pertinent research and evidence to better lead in the now as opposed to the past. Be sure to check out the video below that adds additional context on each as well as practical implementation strategies.

For even more insight, ideas, and strategies, you can take a listen to one (or all) of the following podcasts read an interview transcript that emphasizes how to lead in the now effectively. 

• The Dr. Will Show
• Ten Minute Teacher with The Coolcat Teacher (Vicki Davis)
• The Reimagine Schools podcast with Greg Goins
• Why Digital Leadership Can't Wait (interview transcript with Monica Burns)

If the goal is a relevant culture of learning, then leaders must begin by modeling that at the individual level. Only then can the arduous, yet gratifying, process of systematic change can occur. 

The Problem With Zeros

The dreaded zero. For many students, this number elicits a certain amount of fear and anxiety that all assignments are turned in on time. I, for one, felt this way and made sure that everything was turned in when it was due.  Compliance and following rules, even if I didn’t agree with them, were just natural parts of my view of school.  Unfortunately, the effect does not transcend to every kid. Sometimes they forget. Other times they just don’t care. Regardless of the reasons, I think it is essential to critically examine the message and lesson that we are imparting to our youth through this outdated and, quite frankly, insensitive practice. 

The policy for giving zeros to students who do not turn in assignments when they are due has pretty much been entrenched in schools across the world. It is one of many examples that fall into what I call the “death trap” in education – that’s the way we have always done it.  Just because something has been done in the past, or is a traditional component of school culture, does not mean it is an effective practice.  In my opinion, it is well beyond the time to revisit this practice and determine if it truly is in the best interests of our learners.  Take the scenario below shared by Powers Thaddeus “Teddy” Norrell.

Emily is an engaged student who always pays attention in class, has a high class rank, and has never made a grade lower than an A. Emily’s first four grades in physics are 100, 99, 99, and 98. Emily is set to have a 99 average for the term. However, she has had an unusually busy week, and when she arrives at school on the morning the final assignment is due, she realizes that she has completely forgotten to do it. She explains her situation to the teacher and begs to be allowed to turn it in the next day. The teacher is unsympathetic and assigns Emily a grade of zero for the final assignment, telling her that this will prepare her for the “real world.”

Let’s examine the last statement regarding preparation for the real world. Correct me if I am wrong, but in education, teachers and administrators don’t receive zeros if they:

• Don’t arrive to work on time.
• Fail to meet a determined deadline (i.e., turn in lesson plans, complete all observations/evaluations by a set date, etc.)
• Don’t read or respond to email and as a result, are unprepared for meetings or don’t get needed information to colleagues when required.
• Forget to call parents back

Now other professions might have stricter accountability, but more often than not, there is leeway.  The question then becomes what message or lesson are we really teaching students by giving zeros? If learning and growth is the goal, then it is our responsibility to tackle this issue as the negative impacts on our learners far outweigh the need to make an example or fall back on the “preparation for the real-world” rationale. 

As a principal, I worked with my staff to tackle this issue as well as the overall practice of grading. I’m not going to lie; it was one of the hardest change initiatives I ever engaged in during my tenure as principal. Now I am not saying our solution was perfect or the best by any means. However, it did represent a step in a better direction in that we focused more on learning as opposed to grades and marks. You can see the specific changes and associated rationale for our revamped grading philosophy HERE. Below is what the committee came to a consensus on in regard to zeros:

No zeros: Students are not to be assigned a grade of zero (0).  This not only reflects grading as punishment but also creates a hole that students cannot dig out of (Guskey, 2000; Reeves, 2004; Reeves, 2008; O'Conner and Wormeli, 2011).  This includes HW, quizzes, tests, projects, etc.  An exception to this would be cases that involved cheating, plagiarism, or a midterm/final exam no show without a justifiable excuse (i.e., doctor’s note, death in the family, etc.).

For some practical alternatives to dishing out zeros check out the latter portion of the article by Norrell titled Less Than Zero. It is important to determine why students don’t turn in specific assignments such as homework and projects as a way to mitigate even having to consider doling out zeros.  Consider the following questions:

• Is the assignment meaningful and relevant? 
• Does the learner see the purpose in it?
• Will feedback be given?

Reflecting on these questions can help lead to the creation of better assignments that are more relevant, and kids actually want to complete.  Punishing learners with zeros destroys both morale and a love of learning by digging a hole that many cannot recover from (nor do they have any aspirations to do so).  They also create a mirage in terms of what was actually learned.  If a grade does not reflect learning than what’s the point? We owe it to our students to pave a better path forward. 

Guskey, T. R. (2000). Grading policies that work against standards … and how to fix them. NASSP Bulletin, 84(620), 20–29.

O'Connor, K. (2007). A repair kit for grading: 15 fixes for broken grades. Portland, OR: Educational Testing Service.

O’Connor, K., & Wormeli, R. (2011). Reporting student learning. Educational Leadership, 69(3), 40-44.

Reeves, D. B. (2004). The case against zero. Phi Delta Kappan, 86(4), 324–325.

Reeves, D. B. (2008). Effective grading practices. Educational Leadership, 65(5), 85–87. 

Student Agency is More Than Voice and Choice

Educators and schools across the globe have embraced the concept of student agency.  It is a relatively simple concept in theory, but much more difficult to implement in practice.  The underlying premise is to move learners from a state of engagement to empowerment so that they exert more ownership over their learning.  For many schools, this flies in the face of a traditional schooling mindset that was more geared to learners having to buy-in to a one-size-fits-all system where success was determined by how well everyone did under the same conditions more or less. Oh, wait…. this is still the case in many schools. I digress. A culture that embraces student agency promotes risk-taking while working to remove the fear of failure helps students develop a growth mindset, and has students applying what they have learned in real-world contexts as opposed to just in the classroom.

Student agency is all about improving the learning experience for kids. The most common strategy that is embraced in schools is empowering learners through voice and choice.  This could come in the form of kids selecting the right tool for the right task to demonstrate conceptual mastery or choosing where to sit in a classroom with flexible seating.  It might be facilitated by posing questions and then having students respond under cover of anonymity using mobile devices.  Or maybe it is combining both elements of voice and choice through pedagogically sound blended learning activities. Learning in and out of the classroom should always be at the forefront when it comes to agency. However, we must not lose sight of the third element that comprises this concept, and that is advocacy.

Image credit: https://addictionandrecoverynews.wordpress.com/

While voice and choice are more aligned with ownership of learning in the classroom, advocacy aligns with improving the school or district culture.  Learners should be in a position to advocate for ideas, strategies, resources, and other elements that will help them succeed. This is not a new concept in any sense.  Adam Fletcher writes:

Student advocacy has a long history going back to at least the 1930s when a youth-led group called the American Youth Congress presented a list of grievances to the US Congress including public education. Through the Civil Rights movement of the 1950s to the free expression movement of the 1960s to the resurgence in student voice in the 2000s, student education advocacy is alive in the US today. 

Meaningful student involvement engages students as education advocates to work within the education system and throughout the community to change schools. Many students participate in committees, on unique panels, and in functions that help raise awareness or interest in education issues.

How would you rate the level of learner advocacy in your school or district?  This was one of my main focus areas as a principal.  Every month I convened all elected members of student government and engaged them in a conversation as to how they wanted to improve their school. The discussion was relatively broad, focusing on anything related to academic, social, and emotional ideas for growth and improvement. My only request was that each idea or suggestion was accompanied with practical strategies for implementation. After each meeting, I emailed detailed minutes and provided regular updates on where some of their well-articulated suggestions stood. The best part for these students was when my admin team and I implemented some of their excellent ideas.  There is no point in student advocacy if no action results.  Schools with vibrant learning cultures recognize this fact.  Below are some other ideas to think about when it comes to empowering student advocacy, the majority of which were implemented in my former school.

• When hiring new teachers and administrators include students on the panel for the first round of interviews.
• If you make a move to Bring Your Own Device (BYOD) or 1:1 elicit input from students when crafting policies and expectations.
• To start the school year, allow students to co-create classroom rules.
• When looking to improve divisive topics such as grading and homework allow students to weigh in and offer suggestions.
• Empower students to use social media and the school newspaper or magazine to engage in respectful dialogue about how to improve culture.
• As you either create or refine your makerspace, gather student input on what themes, tools, and technology they would like to have
• Ensure there is a student representative to the local Board of Education (BOE) and Parent Teacher Organization (PTO)

Student agency can be a powerful force in education.  It can increase the degree of autonomy and self-determination amongst our learners while also engaging them in activities which aim to influence decisions in a school or district. How are or will you integrate more opportunities for advocacy to create a learning culture that prioritizes all elements of student agency?

Below is my video reflection on this topic.