Sunday, September 15, 2019

Bringing Out the Best in Others

It’s no secret that great cultures bring out the best in people and in turn, this leads to systemwide success. Success is a fickle thing, though. There might be specific indicators that are used to quantify whether an organization is good or even great, but there is no set recipe that I know of as to how to accomplish this feat. What I do know is that it is not the result of one person or department. When change happens and leads to improved outcomes, it is the result of the collective. One person, however, can be the catalyst for this type of change through a variety of strategies that empower the masses to be more than they feel they can be. Lolly Daskal outlines eight realistic ways to bring out the best in people you either work with or serve.

  1. Appraise them carefully
  2. Model the way
  3. Believe in their success
  4. Provide feedback
  5. Give them power
  6. Offer public praise
  7. Give autonomy
  8. Lead from within


The above advice is spot on and can serve both teachers with their students and administrators with their staff. Each strategy leads into some much more significant elements of school culture. Thus, I decided to create an acronym that outlines how to bring out the best in others.

Belief
Empathy
Selflessness
Trust

Belief is a superpower, in my opinion. Empowering others to believe in something bigger than themselves leads to the embracement of new ideas and strategies. Without it, the chances of implementing and sustaining change are net to zero. Belief in our learners also goes a long way to getting them to willingly engage in more challenging thinking and application of learning.

Empathy means, quite simply, showing to others that you genuinely understand what they are going through. It is vital for us to imagine ourselves in the position of our students, staff, and community members. This gives us a better perspective on the challenges and feelings of those we are tasked to serve. Better, more informed decisions can result from “walking in the shoes” of those who will be most impacted by the choices that we make. A culture of excellence is created through relationships built on trust and sustained through empathy.

Selflessness means putting others before yourself through both talk and actions. It is about helping those around us or within our care and not looking for any type of favor to be returned or recognition. The messages sent through selfless behaviors build people up in more ways than you will ever know. By selflessly serving others, a culture of respect and admiration will be created. Even if you are in a position to hold others accountable, remember that you are just as accountable to them. Selfish behaviors, on the other hand, do everything but bring out the best in others. Nobody is willing to give themselves up or work harder for someone who is only about themselves.

Trust might be the most critical element when it comes to bringing out the best in others. In the words of Brian Racy, “The glue that holds all relationships together — including the relationship between the leader and the led — is trust, and trust is based on integrity.” Without trust, there is no relationship. If there is no relationship, no real learning or change will occur. It is critical to reflect on how we not only improve but also develop trust in and with the people with whom we work.

As you reflect on your role as either an administrator or teacher, think about how your actions bring out the best in staff and students respectively. More importantly, where is there an opportunity for growth?

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